I have applied and completed the skills test and I have marked NEVER on some of the questions - I am unsure if I am eligible to achieve my qualifications online?

By sending us your skills test helps us to ensure this is the correct qualification for you before registering. The assessment process can be carried out in many ways. If you are unsure or may need special adjustments, please contact us so we can discuss this aspect. We won’t register you or take payment if we think you won’t have the evidence you need to complete the NVQ online. Other assessment methods can be used please contact us to discuss your specific requirements.

How long does it take to complete the qualifications online?

This is up to you and how much time you have free for your NVQ online, our NVQs range from 12-24 months support. If you are registered on the NVQ Level 3 you will have twelve months access whereas the NVQ Level 6 you have twenty four months support. Your allocated assessor will support you throughout your NVQ online and help you achieve your qualification in the time you require. 

Do I have to pay for the full qualification at booking stage?

No we are flexible and can offer payment plans to individuals please contact us to discuss. When our online NVQ courses are reduced on a special rate we can’t always offer this option. Employers please complete the credit application form at the bottom of this page. If you haven’t already got a credit account with us we will need an initial payment to register your first candidate with us.

Can I get a copy of my certificate?

Yes. Please send a request in writing and we will advise the cost, This can vary depending on the qualification and the Awarding Body you are registered with.

I am unemployed at the moment. Will I still be able to achieve an NVQ?

Please contact us to discuss further and we can assess your specific circumstances. We will not enrol you unless we know we can obtain the relevant evidence to meet the requirements of the qualification set by the Awarding Body. 

I am not very confident on the computer and want to enrol on a NVQ do I have to do it online?

No we have an on-site route to all our NVQs too and your assessor can visit your workplace. During your induction your assessor will go through the elearning portal with you and we have resources online to assist you. The assessment process can be carried out in many ways and can be adjusted to suit your needs. Please contact us and we can discuss our proposed plan. The costs do vary and should already be advertised on our website, please send us your enquiry with your requirements and we can assist. 

I started this qualification many years ago but didn't complete, do I have to do it all again?

No, please advise us of this during enrolment, this is known as Recognition of Prior Learning (RPL). For example If you have achieved the NVQ Level 5 health and safety within the last five years and are wanting to upgrade to NVQ Level 6 health and safety you don’t have to do the full qualification. 

What if I'm worried about the quality of my work?

Please don’t worry your allocated tutor will let you know if any amendments are necessary, feedback will be provided with your submissions. The elearning portal allows you to submit amended versions of your work.

Is there any additional fees with any of the qualifications online?

No all our qualifications from Level 1 to Level 6 include registration with Awarding Body and certification so no hidden fees. 

I have recently completed my qualification with you can I upgrade my qualification?

If you have previously completed your qualification with us please advise us when enquiring as we appreciate repeat business and always offer discounted rates.

My CCDO card has expired when I can I get my new card?

If you have recently attended the specific demolition course, have a UKATA asbestos awareness certificate (within the last 12 months) and a valid touchscreen test (within the last 24 months) on registration of your demolition NVQ you can will get a temporary card. Alternatively you can wait until you have completed the demolition qualification then apply for your five year card. Your assessor will work with you to ensure you meet your target date.

Can I claim for achievement of my qualification with CITB?

If your qualification is listed on the CITB grant list yes you can for Level 2 NVQs and above, please visit CITB qualification grants for guidance before registration. You claim achievement when your certificate arrives via the CITB portal.  



Can I get discount if I pay for the qualification in full?

Yes but please bear in mind if the qualification is on sale it isn’t always possible. Please contact with your requirements and we will always see what we can do.