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Managing Conflict Training

£15.00 £12.00 + VAT

Managing Conflict Training Course is designed to equip your organisation with the skills and confidence to effectively handle conflict situations.  Learners on the course will understand what workplace conflict is, suitable responses to conflict, cultural differences and different ego types. It will equip learners with the knowledge around breakdowns in communication, the behavioural cycle and patterns of behavior ideal for team members and managers. The managing conflict course also covers the various models and techniques that can be utilised to effectively manage conflict and also provides learners with an awareness of the potential damage conflict can cause.

No prior knowledge is necessary and instant access to this course.

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